Has anyone come across the problem where the quotation marks and apostrophes appear as question marks in the closed captions of a Captivate course when it is published using SCORM 1.2 and uploaded to a Learning Management System. These are closed captions I manually typed so they shouldn’t have any extra formatting information included. I’ve tried various fonts such as Arial, Verdana, Times New Roman but the same problem occurs. The LMS I am using is Appinium (for Salesforce).

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manuboss