The icing on top of the cake, however, which will actually break the ice with the potential customer is effective Customer Service trai. Studies have revealed some eye-opening facts that must make all of us pause and assess the huge impact of Customer Service on our clients, and consequently, the business. Customers are your brand, …

How Public Works Software Can Help You with Finances
Any municipality, city, or county can agree that it can be impossible to keep up to date with everything. From tax requirements to code violations to complaints from those within the municipality: it can be hard to keep track of everything. Unfortunately, finances aren’t something that you can fudge or hope for the best on. …
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Collaboration Strategies for Designing Learning Games
The learning and development profession is changing. The days of expecting a single person to have all the skills needed to design, develop, and deliver effective learning experiences are gone—replaced with a growing importance on collaboration among professionals with diverse and specialized skills. Nowhere is this more emphasized than with creating learning games. In this …

Laser Cut Articulated Camera Arm « Adafruit Industries – Makers, hackers, artists, designers and engineers!
Handy project from Jeremy Cook on Hackster.io: Articulated camera arm fastens down to a 2×4, and allows you to position your camera in “infinite” positions. Nominally cut with a laser cutter and 3D-printed. Could also be made manually, or with just a laser cutter or 3D printer by itself… Though using a printer would take …

Episode 257: Happy Birthday, Bill McDonough; career advice for sustainability pros
Week in Review Stories discussed this week (1:50). Features Navigating a successful sustainability career (24:55) How can CSOs shape business resilience? GreenBiz Vice President and Senior Analyst John Davies chats with the authors of a new report from management consulting firm Korn Ferry, « The Rise of the Chief Sustainability Officer. » Tune in for insights from Korn …

Google, Salesforce, and Microsoft are having mixed results in building statewide vaccination sign-up websites, due to difficulties in integrating county systems (NBC News)
NBC News: Google, Salesforce, and Microsoft are having mixed results in building statewide vaccination sign-up websites, due to difficulties in integrating county systems — As the nation takes on one of the largest logistical challenges in history with the rollout of the Covid-19 vaccination program …

Launching Academies: Accelerate Digital Transformation with Job-Based Learning
Over 100 SkillSets help employees develop exact skills needed for their role By Shwetabh Mittal, Senior Director, Product Management This past year, as the pandemic forced companies to move online, digital transformation that may have required years took mere months. According to the World Economic Forum, the double disruption caused by automation and the pandemic …
Agriculture & Food Sector Takeaways – Cleantech Forum Europe and Cleantech Forum San Francisco
In addition to the investment headlines, there were three key takeaways relevant to agriculture and food: Genetic engineering will shape the future of food and how it is grown A key differentiator between companies looking at this space is whether they are: Looking to make adjustment to the in-field characteristics of food Investigating some measurement …